Legal
Privacy Policy
This policy explains how Faiabrand Pte Ltd ("Faiā", "we", "us") handles information when you use consciousstack.com and related Conscious Stack services.
Last updated: 13 October 2026
Who we are
Conscious Stack is operated by Faiabrand Pte Ltd, a company registered in Singapore. For privacy questions, see our Contact page.
Information we collect
Depending on how you use the site, we may collect:
- Account information — such as your email address when you sign in or create an account.
- Purchase and membership information — billing details processed by our payment provider (Stripe) when you buy Lab membership or other paid offers. We do not store full card numbers on our servers.
- Assessment and tool inputs — information you choose to submit in tools such as the free assessment, Stack Builder, quizzes, or Screen Reading.
- Communications — messages you send us, and newsletter preferences if you subscribe (for example via Substack).
- Technical data — approximate location derived from IP, device/browser type, pages visited, and referral information, used for security, debugging, and analytics.
How we use information
- To provide and improve the website, assessments, tools, and membership experiences.
- To process payments, send receipts, and manage Lab or account access.
- To respond to inquiries and provide support.
- To send product or community updates you have opted into.
- To understand aggregate site usage and protect against abuse.
Analytics
We use privacy-conscious analytics (including DataFast and Vercel Analytics) to understand how the site is used. These tools may set cookies or similar technologies. You can control cookies through your browser settings.
Sharing
We share information only when needed to run the service, including with:
- Payment processors (Stripe) for checkout and subscriptions.
- Hosting and infrastructure providers (such as Vercel).
- Email or messaging providers used to send transactional or opted-in messages.
- Authorities when required by law.
We do not sell your personal information.
Retention
We keep information for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. You may request deletion of account-related data subject to those obligations.
Your choices
- Update or delete account information where account tools are available.
- Unsubscribe from marketing emails using the link in those messages.
- Request access or deletion by contacting us via the Contact page.
International users
We operate from Singapore and may process data in other countries where our providers run. By using the site, you understand that your information may be transferred to those locations.
Children
Conscious Stack is not directed at children under 16, and we do not knowingly collect their data.
Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.
Contact
Questions about this policy: visit Contact. Related: Terms of Use and Disclaimer.
